Contact

Write to us and a person answers.

The form is the fast lane. Tell us first where you are writing from and we only ask what we need to answer you with something concrete.

Tell us your starting point

Where are you writing from

Six fields. Just enough to prepare a real proposal instead of sending you a brochure.

Four fields. Enough for us to tell you where to start and with which course.

About your company

Give us the name so we do not have to write “hi there, team”.

A rough range is fine.

“Still working it out” is an answer too.

What you are looking for

Pick one; you can refine it in the message.

We need a name to write back to.

Check the address: it is where we reply.

Tell us something, even if it is two lines.

We use your details only to answer this enquiry. No automatic mailing list and nothing passed to third parties.

Who answers, and the other ways to reach us

Two people from the team looking at a laptop screen together, smiling, in an office with violet neon light behind them

Who answers you

The same team that teaches the classes

No sales rep in between and no contact centre: the reply comes from someone who teaches or who builds the programmes.

See who is behind this

Direct channels

Email

hola@aprenderia.es

If you would rather write on your own terms, this inbox is live.


WhatsApp

Message us on WhatsApp — for quick questions, voice notes included.

A desk at night lit by blue and magenta LED panels, with two aprenderIA tumblers, a cup of coffee, a mechanical keyboard and a pair of headphones

After you hit send

You know exactly what happens next.

Writing to a company usually means dropping a message down a well. Not here: this is what is on the other side, in order.

  1. 01

    A person reads it

    No bot in the middle and no ticket queue. The message lands in the team inbox and it is opened by somebody who can answer it.

  2. 02

    We look at your case before replying

    If you write from a company, we look at size, goal and timing so we can propose something concrete. If you come on your own, we look at where you are starting from.

  3. 03

    You get something you can act on

    A proposal with a format and a calendar, or the course to start with. Never a “thanks for getting in touch”.

We aim to answer in under 24 working hours.

Shortcuts

You might not need to write to us at all.

If you already know what you are after, here it is first-hand. The form stays up there for everything else.

Six people in a meeting room following a training session, the back wall washed in magenta light

For companies

Training for your team

How we work inside a company: discovery first, sessions built on your real cases, and support until it is actually being used.

Someone’s hands typing on a laptop with a lesson on screen, at night, next to a notebook and a mug

On your own

Both courses, with their syllabus

If your question is what happens in class, the full syllabus is published. It reads in two minutes.

Before you write

It might already be answered.

The five most asked right before filling in the form. If yours is not here, we are waiting up top.

ACCESS How do I get into the course I bought?

At academia.aprenderia.es, which is where the classes live. This website is where you buy; the platform is a different one, and that jump is exactly where people get lost. You sign in with the account you created when you enrolled, and the course is available from that moment, with no waiting. If you cannot get in, write to us at hola@aprenderia.es and we will sort it out.

MATERIALS Where are the course files?

Inside each lesson, on the academy. There is no separate folder to hunt for and nothing to request by email: the files for an exercise are attached to the lesson that uses them, so they are in front of you exactly when you need them.

CERTIFICATE Do I get a certificate at the end?

Yes, and we issue it ourselves when you finish the course. It is an aprenderIA certificate, not an official qualification or an accreditation: it is there for your professional profile and to show your employer.

VIDEOS Can I download the videos?

No — the videos are streaming only, inside the academy. In exchange your access does not expire: they are there whenever you need them, and when we update a lesson because a tool has changed you see the new version, not the old copy you would have downloaded.

SUPPORT Who helps me if I get stuck?

The WhatsApp group for students. You ask there, and you get an answer from someone who has been through it before or from someone on the team — and along the way you find out what everyone else is trying.

Shall we carry on here?

A minute of form and you stop going in circles. And if you prefer plain old email, that works too.